Privacy Policy

When you engage with Spark First Sword's valuation techniques platform, we collect several types of information to provide you with the best possible learning experience. This collection happens through various touchpoints during your interaction with our services.

Personal Information: We collect your name, email address, phone number, and professional background when you register for courses or request information about our financial analysis programs. Your billing address and payment information are securely processed when you enroll in our certification programs.

• Contact details including email, phone, and mailing address
• Professional information such as current role and experience level
• Educational background relevant to financial analysis
• Payment and billing information for course enrollment
• Course preferences and learning objectives

Technical Information: Our platform automatically collects certain technical data to improve functionality and user experience. This includes your IP address, browser type, device information, and how you navigate through our educational content.

Your information serves several important purposes in delivering our financial education services. We use this data to create personalized learning experiences and maintain the quality of our valuation techniques courses.

We process your data to send course updates, schedule notifications for upcoming sessions, and provide relevant educational resources about valuation methodologies. Your progress data helps us understand which topics need additional explanation or practice exercises.

• Delivering course content and tracking your learning progress
• Processing enrollments and managing your account access
• Sending educational newsletters and course announcements
• Providing technical support and answering your questions
• Improving our curriculum based on student feedback and performance
• Issuing certificates and maintaining records of completed courses

We also use aggregated, non-personal data to analyze course effectiveness and develop new educational content that better serves financial professionals in Thailand and beyond.

Spark First Sword takes a conservative approach to data sharing. We don't sell your personal information to third parties, and we limit sharing to specific circumstances that directly benefit your educational experience.

Service Providers: We work with trusted partners who help deliver our courses, process payments, and maintain our technology platform. These companies are bound by strict confidentiality agreements and can only use your data for the specific services they provide to us.

Educational Partners: Occasionally, we collaborate with other financial education organizations or industry experts. If such partnerships involve sharing any personal information, we'll always ask for your explicit consent first.

• Payment processors for secure transaction handling
• Technology providers for platform maintenance and hosting
• Educational content partners with your explicit permission
• Legal authorities when required by applicable law

Under Thai personal data protection laws and our commitment to transparency, you have several important rights regarding your personal information. These rights are designed to give you control over how your data is used and stored.

Access and Correction: You can request a copy of the personal information we hold about you at any time. If you notice any inaccuracies, you can ask us to correct them promptly.

Data Portability: You have the right to receive your personal data in a structured, commonly used format that allows you to transfer it to another service provider if you choose.

• Request access to your personal information and course records
• Correct any inaccurate or outdated information in your profile
• Delete your account and associated personal data
• Withdraw consent for marketing communications
• Export your course progress and completion certificates
• Object to certain types of data processing

Some rights may have limitations based on our legitimate business needs, such as maintaining course completion records for certificate validation purposes.

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our approach combines technical safeguards with strict internal policies.

Technical Safeguards: All personal data is encrypted both in transit and at rest. We use secure servers with regular security updates and maintain firewalls to prevent unauthorized access to our systems.

Access Controls: Only authorized staff members can access personal information, and they receive regular training on data protection principles. All access is logged and monitored for unusual activity.

• SSL/TLS encryption for all data transmission
• Regular security audits and vulnerability assessments
• Secure backup systems with encryption
• Multi-factor authentication for staff access
• Regular software updates and security patches

Retention Periods: We keep your course enrollment and completion data for seven years after your last activity to comply with educational record-keeping requirements. Marketing preferences and contact information are retained until you request deletion or unsubscribe.

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized course recommendations. These small data files help us understand how you interact with our educational content.

Essential Cookies: These are necessary for basic website functionality, such as remembering your login status and course progress. You cannot opt out of these cookies while using our platform.

Analytics Cookies: We use these to understand which course materials are most helpful and how students navigate through our lessons. This information helps us improve the learning experience for everyone.

• Session cookies for login and course access
• Performance cookies to monitor site functionality
• Analytics cookies to understand user behavior
• Preference cookies to remember your settings

You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect your ability to use all features of our educational platform.

While Spark First Sword operates primarily in Thailand, some of our technology providers and educational partners are located in other countries. When we transfer your personal data internationally, we ensure appropriate safeguards are in place.

Transfer Safeguards: All international data transfers comply with Thai personal data protection laws and include contractual protections that ensure your data receives the same level of protection regardless of location.

We regularly review our international data sharing arrangements to ensure they continue to meet Thai legal requirements and provide adequate protection for your personal information.

We review and update this privacy policy regularly to ensure it remains current with our practices and applicable laws. When we make significant changes, we'll notify you through email and prominent notices on our website.

Notification Process: Major policy changes will be announced at least 30 days before they take effect, giving you time to review the updates and make informed decisions about your data.

Minor Updates: Small clarifications or administrative changes will be posted immediately with an updated "Last Modified" date at the top of this policy.

We encourage you to review this policy periodically to stay informed about how we protect your personal information and what rights you have regarding your data.